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Questions to Ask Before Hiring an HVAC Contractor in Anchorage

Anchorage is an amazing place for adventures, where free spirits can explore several exciting activities like glacier sightings, moose finding, railroad trips, and northern lights viewing. However, considering this city is a glacier hub with naturally chilly weather, staying warm is a necessity. Gladly, with about 300 professional HVACR contractors operating in the area, there's no need to worry about this.

Whether you need to troubleshoot your heating system, repair refrigeration devices, install newer HVAC systems, or upgrade your existing systems, HVAC contractors in Anchorage are up to the task. However, be aware that these contractors have varying skill sets and charge different service fees. Hence, to ensure you pick the right contractor for the job and pay the best rate, you should ask the following questions:

What Do I Need to Know Before Hiring an HVAC Contractor in Anchorage?

HVAC projects in Anchorage must adhere to the city's Mechanical and Building Codes. These codes dictate certain standards of quality applicable to HVAC projects, and penalties for non-compliance include fines of up to $2,000. In this sense, the experience and expertise of your HVAC contractor in relation to these codes will significantly influence the final performance of your HVAC system and the level of service you receive.

These considerations are why it is crucial that you engage a qualified HVAC contractor for your HVAC projects. For example, you should hire a qualified HVAC contractor when in need of the following services:

  • Air conditioner installations and repairs
  • Duct and vent-related services
  • Furnace installations and repairs
  • HVAC system troubleshooting
  • General HVAC home setups
  • HVAC system upgrades

Are You Licensed as an HVAC Contractor in Anchorage?

HVAC contractors in Anchorage undertake projects related to indoor air quality, including air conditioning and furnace installation and repairs, as well as general refrigerant system setups and maintenance. However, obtaining a contractor license from the Anchorage Development Service Department (DSD) is mandatory before operating as an HVAC contractor within the city.

Only contractors licensed to operate within Alaska can apply for a city-issued license. The Division of Corporations, Business, and Professional Licensing licenses contractors at the state level through its Professional Licensing Section (PLS).

Operating as an HVAC contractor in Anchorage and Alaska without the requisite licenses is unlawful. Penalties for such unlawful conduct include civil and administrative fines up to $1,000 each and criminal prosecution. Interested persons can contact the Anchorage DSD at (907) 343-8301 for inquiries on city license applications and the PLS at (907) 465-2550 for state license applications.

To confirm a contractor's city-issued license, you can use the DSD's Verify Municipal Contractor License portal or contact the Department at (907) 343-8301. Likewise, to verify a state-issued license, you may contact the PLS or check the Section's Professional License Search tool.

What Rates Do You Charge for Your HVAC Services in Anchorage?

Although HVAC contractors in Anchorage charge between $30 and $35 per hour, these rates typically vary by project, their level of expertise, and many other factors. As such, getting more specific estimates for your project before hiring a contractor is advised. One way to do this is by comparing estimates from several contractors. In addition to giving you more accurate estimates, this saves you from falling victim to fraudulent or inexperienced contractors.

Some other factors contractors consider when charging for their services include the following:

  • Permit costs
  • The HVAC system type
  • The complexity of the job
  • Required labor
  • Your specifications

Will My HVAC Project Require a Permit in Anchorage?

In Anchorage, HVAC projects can only begin if the relevant contractor or homeowner has obtained the relevant permits or the project has been exempted from permit requirements. The municipality's DSD issues these permits, which are in three categories: residential, commercial, or retrofit.

You can apply for these permits by contacting the DSD at (907) 343-8301 to get the relevant application forms. Likewise, you can direct permitting-related inquiries to the Department through the same number or visit the Department's office at

Development Services Department
4700 Elmore Road,
Anchorage, AK 99507

What Type of HVAC Services Do You Offer in Anchorage?

HVAC contractors in Anchorage will certainly be able to cater to your needs as they have a broad range of skills and can handle several HVAC-related services. Some of these services and their estimated costs include the following:

Air Conditioner Installation:
$4,000 - $6,500
Thermostat Installation:
$150 - $190
Central Air Purifier Installation:
$1,000 - $1,750
Air Conditioner Repair:
$100 - $135
Furnace Installation:
$1,300 - $1,900
Duct Cleaning:
$400 - $480
House Humidifier Installation:
$450 - $550

Will You Be Doing the Work, or Do You Outsource the HVAC Work in Anchorage?

Although HVAC contractors in Anchorage have the skills and expertise to provide satisfactory HVAC services, they cannot always handle a project by themselves. In some cases, they outsource some aspect of a project. This mainly happens if the project is time-sensitive, has a short deadline, or requires another specialty contractor. Some HVAC contractors inform project owners of this possibility, but it helps that you confirm from your contractor whether they will outsource your project. If they will, confirm who they will be outsourcing to and whether the subcontractors are:

  • Appropriately licensed, insured, and bonded
  • Skilled and have relevant experience
  • Aware of applicable permitting requirements
  • Going to secure lien waivers that will protect you if they default to third parties

Are You a Fully Insured and Bonded Anchorage HVAC Contractor?

A requirement for obtaining a state-issued license is maintaining certain insurance policies and getting bonded. Particularly, HVAC contractors must obtain a bond in the amount of $10,000 and insurance policies for property damage and bodily injury/death. The minimum insurance amounts in these regards are $20,000 and $50,000, respectively, although the PLS may periodically review them.

Before hiring any contractor, you should confirm if they have complied with these requirements. This helps to ensure you are dealing with a lawful contractor. These insurance and bond requirements are also in your best interest, as they protect you from unexpected costs if your project causes property damage or bodily injury.

Asking your contractor for proof of insurance and bonding and confirming this with the issuing organizations is one way to verify their insurance and bond status.

Do You Offer Any Warranties on Your HVAC Work in Anchorage?

Contractor warranties are one of the ways project owners can be assured that their contractor will deliver satisfactory services. These warranties usually last for a year and contain remedies project owners would be entitled to if the contractor does a poor job.

As such, contractor warranties also protect your interests. Therefore, always confirm with your prospective contractor if they offer them. Notice that contractor warranties differ from manufacturer warranties, and any warranty your contractor offers should be in writing. You should consider hiring a different HVAC contractor if your intended contractor refuses to offer warranties.

How Do I Resolve Any Issue I Have with Your HVAC Services in Anchorage?

Any person who is unsatisfied with the services of an HVAC contractor or who has unresolved issues with this contractor, especially regarding unethical practices or questionable conduct, may file a consumer complaint with any of these agencies:

  • The Investigations Section of the Alaska Division of Corporations, Business and Professional Licensing (DCBPL)
  • The Consumer Protection Unit (CPU) of Alaska's Attorney General's Office

Interested persons can file their complaints with the Investigation Section by submitting a completed Request for Contact Form to the Section's office at

State of Alaska/DCCED
Division of Corporations, Business and Professional Licensing
Investigations Section
550 West 7th Avenue, Suite 1500
Anchorage, AK 99501-3567

They may also contact the Investigations Section at (907) 269-8124 for more information.

To submit a complaint with the CPU, you need to complete a Consumer Complaint Form and either email it to the Unit, mail it to the address on the form, or drop it off at any of the Unit's offices. For more information, you may look through the Unit's Consumer Complaint webpage or contact them at (907) 269-5200.